Social media. Social media. Update 14:17 - Our technicians were not able to resolve the issue, this has been escalated to the backhaul carrier. Unplanned Outage Affected Services: Internet Work Order: 305156 Created by Christophe Do Description. OldSchoolHarry on 30/01/2022 - 13:00. "Further, most planned outages that did not meet the 10-day SLA occurred during core business hours (9am-5pm) meaning a direct and noticeable impact on. Shutdowns in 2023. For residents and businesses within an Opticomm connected community to get connected you’ll need to contact your preferred service provider and choose a plan to suit your needs. . 22, 08. Repair works being assessed. Looking for an answer to a telco-related question? From troubleshooting tips to connection guides, we have the information at your fingertips. BigPond remains the primary email client for customers in Australia, even amidst Telstra’s plans to fully discontinue the brand and have Telstra takeover all email services moving forward. Supplier: FIBRE-OC. Nice pickup, did not notice it said Opticomm not OPENetworks until you pointed it out. Indoor installation post-2013 Model: Dasan H640GR ONT Working as Intended: PWR & PON indicator lights must be GREEN. . We have reported the fault to our backhaul provider 3 hours ago and are waiting on information back from them as to the cause and ETR. ASN Telecom services - no known area outages. OptiComm wishes to advise that there is currently an unplanned outage at Blake's Crossing, SA. Severity: OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. This type of connection offers very fast speeds – typically the fastest on the market. Free-to-air TV troubleshooting guide. At our core, Uniti is committed to delivering a superfast, future-ready. Can't saDisclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". The system is turned on. SuperBF at checkout. Keeping you updated. Social media. I had an Opticomm outage from the 21st of Jan to the 24th of Jan. The event titled Planned partial outage for Fernbrooke, QLD starts on Thu, 22. Update: There was a hardware issue. Google Meet. For troubleshooting see the Support pages. pl/RecxfW. 88/mth. com. Delivering reliable internet (Fibre-to-the-Premises) to your home. With full shutdown of this portal to occur on 01/02/2023. An ETR will be provided as soon as possible. Please migrate to our new portal: Unplanned JNSP Outage Advisory Title: Unplanned JNSP Outage. The event titled Unplanned outage in Jindalee, WA starts on Wed, 7. 59 h. 50 Mbps. 8. Further updates will be provided shortly. ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. OptiComm designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. It is perfect for basic browsing and social media usage. If you went over to Aussie Broadband’s system outages page during the downtime, you would have seen a “Major” unscheduled outage hitting NBN and OptiComm services in every state, first noted from 1:02 pm AEST. Leaptel is proudly 100% Australian-owned and Melbourne-based. It is common for some problems to be reported throughout the day. The last update was 3 hours ago and there have only been 3 updates. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. The last update was 3 hours ago. Opticomm is aware of a network disruption impacting internet services and is currently investigating. Learn more. There are two types of outages: Planned outage. Select “Start Wizard”. Select plan. [Update] Services are stable and continue to be monitored. [Update 08:30am] - Opticomm wishes to advise that there will be an emergency planned maintenance affecting users in estate: Oran Park, NSW. Optus. But they're competitive pricing, great speeds and really good support. Not sure what changed but i logged into the router,. "Almost half of those planned outages did not meet the 10-day notification SLA ," An RSP revealed. Matthew Solly. [Update 20:51] - Currently with the backhaul provider for investigation, initial findings report signal failure from within their network [Update 07:08 02/10] This is still under investigation. The battery must comply with the following specifications:The event titled Unplanned outage at North Sydney NSW - NSYD starts on Wed, 2. When the outage or disruption is over, the modem will automatically switch back to your fixed broadband service within minutes. Update 09:22 22/12 - Our field technicians are re-attending this morning to continue investigating. Opticomm provider recommendation. Moving into a new house soon, currently with ABB (NBN) and have been for some time. This maintenance is planned to resolve a service impacting issue. iiNet Network Status. With full shutdown of this portal to occur on 01/02/2023. Opticomm is a pain in the arse to deal with when things go wrong, and they do often. OptiComm advises of a potential Freeview outage for Dawesville, WA. If the outage is caused by a pole or cable going down, it normally only takes one business day to fix. Start Date & Time: 2017-02-17 09:00:00. These typically relate to necessary maintenance works that must be undertaken to maintain the quality of the network. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. The rest of the services are progressively restoring. Opticomm. Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers in the follwoing areas: Melton South, VIC Atherstone, VIC University Hill, VIC Opticomm is aware of the network fault and. Disclamer: The outage map for OptiCom down status shows the geo locations of people that are asking questions like "Is OptiCom down right now? or Is OptiCom currently having problems and outages?". Startdate: Sat, 10. Switch the power off at. September 2022! Please be aware no support will be available for this portal after 31/12/2022. I've been trying to diagnose a packet loss problem for the past week now with my 100/40 Exetel plan on the OptiComm network. OptiComm wishes to advise there is currently an unscheduled outage impacting all services in this estate. is now part of. Please migrate to our new portal: Network Advisories. Opticomm outages reported in the last 24 hours. Upon signing up with Superloop for a 100/40 plan, we found that the upload speeds were barely 2-4 MBPS. Our team gives you fast speeds and frees you from data caps and overcrowding. If Mr Stephen Davies of Opticomm is monitoring these threads, a response would be greatly appreciated. We apologise for impact to End-users. This issue has been raised to the Network Provider, and they have arrange a technician visit already to the site to resolve this issue. Aussie Broadband. #3791247 Opticomm Outage in QLD. If your internet requirements change, or you have questions about your existing service, contact your service provider. , from early Monday morning) so we can use the in-place fibre assets to light the upgraded Opticomm. 08:30 03 Nov 23. . March 1, 2016 ·. The system is turned off. com. Bundled with Internet. This is under investigation. Any idea when the unplanned outage in Ridgewood will be over. Check the power cable. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. OptiComm advises that there is an unplanned outage impacting Lightsview, SA. Test Internet Speed. UPDATE: Services have been. Unplanned Outage Description An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control. Pay Your Bill. User reports indicate no current problems at Opticomm. @mattjcan WOW, the NATIONALS have a great brain Trust. This is currently under investigation. (ii) any other matter or thing for which Opticomm is responsible, except where the failure is due to an outage (including without limitation where due to any (A) upgrade, repair, enhancement, augmentation, reconfiguration or maintenance on the Opticomm Network, Emergency or Force Majeure Event; (B) any repair, maintenance orposted 2023-Nov-11, 8:15 am AEST. We apologise for impact to End-users. We apologise for impact. This means that you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency ‘000’ services. The latest updates we received was “The issue has been rectified by LBNCo network engineers. It is common for some problems to be reported throughout the day. Opticomm Free-to-air TV support team. - A backup system of either copper or mobile to cover outages. You’ll need to rely on your mobile phone to make calls in this situation. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. All charges invoiced by us are payable within 7 days unless we agree otherwise. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. For new customers only. Exetel's 4G network went down to most of their customers in Australia, prompting an outbreak of rage among those who use Exetel as their provider. NBN network status. OptiComm (Internet Service Provider): 4. Its now Nov 23 and they are still attempting to charge me for their Broadband Service. Sign up now. Updated: 2023-11-08 08:35 AM. September 2022 21. OptiComm advises there will be a planned outage for Aveley, WA. The event titled Unplanned Outage in Wandi South, WA starts on Wed, 7. It is common for some problems to be reported throughout the day. We ensure our services are designed, delivered and installed on-time. 88/mth. I’ve been much more satisfied with Leaptel than other providers on Opticomm infrastructure. You can be confident that your fibre is working when your development launches. com. I really appreciate it. Opticomm is not good, we have install their service from 8th of January 2023 and their provider OCCOM start the service after two days but still we don’t have internet at our home till today 6th of February 2023. Select your Telstra Velocity plan Velocity. Your router will need power to connect to the internet and OptiComm infrastructure in your area may also lose power. Unfortunately I can’t move to any other provider. OptiComm customers must contact their providers for the following concerns: Troubleshooting & service set-up; Missing equipment; Loss of internet or mobile connection (such as outages) Concerns about internet speed; Customers can contact OptiComm directly about the following concerns: Following up on existing enquiriesPower check: The power light from the NTD indicates if the power is off. OptiComm wishes to advise there is an unplanned outage impacting some customers in this estate. Start Tue Dec 13 02:35:00 2022. This is escalated and under urgent investigation. For a fault to be lodged you need to do something like 4 days of testing morning, afternoon and evening which is silly when you have to work. After the usual checks (is your router/modem well connected, have you tried another cable, another computer), it became clearly. My connection (residential) in Glenmore Park is 1gb. 35 Where: Wollert, VICPON - "Passive Optical Network". If you are still offline after power cycling, you can check OptiComm network outages page here. September 2022! Please be aware no support will be available for this portal after 31/12/2022. OptiComm advises there is an unplanned Freeview outage for Mandalay, VIC. With full shutdown of this portal to occur on 01/02/2023. With full shutdown of this portal to occur on 01/02/2023. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Opticomm actually has less outages and often better throughout due to the smaller customer base. [Update 17:27 19/09] Our backhaul provider has identified a fibre break and its location, and are organising restoration works. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections. A faulty Ethernet cable can result in connectivity issues. Update 09:58 - Technicians have been requested. OPENetworks. See all reviews. KLR · 2y ago. With high capacity and low latency, Opticomm's fibre network is designed for the present and future, continuously improving with advancements in technology and infrastructure. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. One minute they'd be suggesting it was one issue next it was something totally different. Although this is an Opticomm outage, I feel like iiNet/Internode are sitting on their hands a bit on this (I may be wrong). 10-11. Optic signal normal. Social media. Whirlpool. This means that you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency ‘000’ services. OptiComm advises there is an unplanned outage impacting Southbank, VIC. We work to provide the best nbn® experience for you. . For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Skip to main content. Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. With full shutdown of this portal to occur on 01/02/2023. We use ISO 3166 country codes and names. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Latest outage, problems and issue reports in social media: Andrew Cole (@littlehorror01) reported 3 minutes ago. The past two months has been exceptionally bad with drop outs that. The Home Superfast plan has top download speeds up to 250Mbps (megabits per second) and t. Main Menu Back. With OptiComm we’ve had 4-6 unplanned outages in approximately 6 months and we’ve never heard anything from them or relayed through AussieBB. Flashing Green - Service is activating. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). au. Download the MyAussie App. I'm writing this express my absolute disgust with iiNet & particular Opticomm in for the poor handling of an internet outage that began on Monday 02/02/2015. Check the distribution splitter has power by confirming the green light is lit (as shown to the right). I can’t wait to move away from leaptel personally. $149. Update: There was a hardware issue. The email will also inform you of the dates and times given to us by NBN for the outage. Opticomm offers several speed tiers, and the maximum speed available may vary depending on your location and the plan you choose. Outage (Unavailable) - listed services totally down. By selecting Accept all, you consent to our use of Cookies. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is up to the service providers to. Aussie Broadband’s plans are based on the wholesale speed tiers available to providers. OptiComm ONT picture 1:. Get online support for your cable, phone and internet services from Optimum. last updated – posted 2018-Feb-9, 12:53 pm AEST posted 2018-Feb-9,. Our mission is to be the best broadband provider and give everyone in Australia the Internet speeds they deserve! We are proud to deliver super-fast and affordable internet that meets your home. Avoid at ALL costs. Opticomm is aware of a network disruption in this estate and is currently investigating. If you are. 7 Nov 2023. The event titled Unplanned outage Biggera Waters Harbour Quays (QLD) starts on Wed, 21. There has been one brief planned outage they emailed me about in advance with plenty of warning. Yarrabilba · February 14, 2019 · INTERNET OUTAGE. There’s only one number to call 24x7x365, regardless of your needs. 7 Mbps. Please migrate to our new portal: Partial outage for Iluka, WA Advisory Title: Partial outage for Iluka, WA. 2022. - A print out of history of outages for the account. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. There is no ETR yet. Great for: Australian support. Opticomm have posted another outage notice, for some reason I can't paste the link. OldSchoolHarry on 30/01/2022 - 13:00 Even if the old owners took the OptiComm fibre to ethernet convertor box (maybe Huawei branded), you should still be able to find a loose hanging Fibre cable - could be yellow/blue in colour but much thinner. This is usually in your garage or just on the outside of your property. Startdate: Tue, 10. Important things to know. Opticomm is aware of a network disruption impacting internet services and is currently investigating. 99. This is being. Source Opticomm Opticomm. The email will also inform you of the dates and times given to us by NBN for the outage. With full shutdown of this portal to occur on 01/02/2023. Check current status and outage map. 42Mbps Upload. Service and power outages. . This is affecting phone and internet. . djskein Cannington • 2 hr. Opticomm is aware of a network disruption impacting internet services for some customers and is currently. Note: If you are unable to connect back, please power off and on your fibre device and modem/router. With full shutdown of this portal to occur on 01/02/2023. Search. Make sure the power supply is plugged in and turned on. Fibre To The Home (FttH) is available at more and more locations. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. First major outage I'd ever experienced via Opticomm, Communication was pathetic and half asked as best. Services were restored as of 2amNetwork planned and emergency outage notifications OPC OPC RSP RSP Legal Obligations for RSP and Licencing requirements RSP RSP OPC OPC. 3 out of 5 stars from 1,175 genuine reviews on Australia's largest opinion site ProductReview. Downdetector only reports an incident when the number of problem reports is significantly higher than. National Broadband Network, NBN. Operating services. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllOptiComm outage . Opticomm. This is impacting some customers on the following streets: Williamson Street, Skaife Street, Lowndes Drive, Kenway Street, Russell Street, Evens StreetUsers are reporting problems related to: internet, wi-fi and total blackout. Opticomm Sydney outages reported in the last 24 hours Opticomm comments Tips? Frustrations? Share them with other site visitors: You previously opted out of viewing. Exetel outage map · 2023-11-19. They build, operate, and maintain their own fixed line telecommunications network. Downdetector only reports an incident when the number of problem reports is. - Someone to contact Opticomm for an explaination of outages (not dropouts). The email will also inform you of the dates and times given to us by NBN for the outage. OP, unless you pay thousands for EE, NBN will not install there as a suitable service is already available. Unplanned outage Woodgrove VIC. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Tom is very professional and helpful. Get Connected · OptiComm End User Portal - powerappsportals. Currently going on 24 hours with an opticomm outage. It is common for some problems to be reported throughout the day. at your address. The 25: This plan is ideal for singles and couples with a typical evening speed of 24. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. *Offer ends 11:59pm AEDT 10/12/2023. These are being urgently investigated. Currently going on 24 hours with an opticomm outage. OPENetworks will be performing network maintenance. Normally the larger the red dots are in the outages and problems map, the more likely that Opticom Networks is down right now. Here's a look at your consumer rights. Absolutely appalling service. [Update 09:15] Services are restored. Founded in 2005 in Port Melbourne, OptiComm is an independent. Date: Tue, 22. Iinet tends to blame opticomm and vice versa. enddate=='0000. If you are still offline after power cycling, you can check OptiComm network outages page here. The email will also inform you of the dates and times given to us by NBN for the outage. There were 6, although looking today looks like a 7th has been added that offer services in Opticomm estates in Victoria, iiNet, Internode, Exetel, iPrimus, Clear Networks, Fuze Connect and now activ8me. We’ve upgraded the fibre network in South Brisbane and in Velocity Estates across the country, so you can benefit from a network that’s built to support superfast speeds and a reliable connection. Occom reserves the right of all final interpretations. The access connection type will use either IP over Ethernet (IPoE) or Point to Point over. The event titled Unplanned outage at Melton South, VIC starts on Fri, 29. With full shutdown of this portal to occur on 01/02/2023. OptiComm advises there is a reported outage for Iluka/Beaumaris Beach, WA. ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. Connie Wang. No optical signal, firmware update fail or other faults. Opticomm is aware of a network disruption impacting services and is currently investigating. The customer service was so good it actually shocked me. Social media updatesSave $240 on nbn® 250/25 or 1000/50 unlimited plans over 12 mths*. 2 months off dealing with their (lack of) support on this. 37 Where: Butler, WA Category: Service Restored Affected Services: All Services Work Order: 286563 Created by Matthew Mbire Description. Status updates about Launtel services and systems. This is under investigation. Aussie Broadband (@Aussie_BB) reported 30 minutes ago. It will often be inside of cream or grey plastic case. Visit official website. Further updates will be. January 2023!. OptiComm Internet for your home provided by Infinet Broadband. November 2021! Please be aware no support will be available for this portal after 31/12/2022. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. National Broadband Network, NBN outages reported in the last 24 hours. . Off - No service. Further updates will. All services will be impacted during the outage window for up to 10 minutes between 8:00 AM and 8:30 AM AEDT. This has been escalated for urgent investigation. Western Power expects power to be restored at 21:30 WST. Start Tue Dec 13 02:35:00 2022. You can. For the past 2 months, my internet has been dropping out every now and then, the Opticomm modem now takes longer than usual to. With an Australian based call centre and network operations centre. Opticomm Australia Customers | I live in the Harpley estate in Werribee, Victoria | Facebook. It's now 48 hrs. FTTN/FTTB/HFC BROADBAND & POWER OUTAGES Your broadband connection can never go faster than the maximum line speed available. Social media. OptiComm: 90 questions on Australia's largest opinion site ProductReview. 88 /mth*. This may be impacting both Internet and telephone services and is currently under investigation. Action: Report a TV fault to the Opticomm Free-to-air TV support team. We are currently sourcing a generator to restore services in the mean time as the estate. Fuze outages reported in the last 24 hours. The relief of getting internet back after a six-hour NBN outage. Check network status. 2022. #3785837 Opticomm Outage in VIC. If you are not sure your address can be serviced by OptiComm optical fibre internet service, fill in the following form or contact us today. Details of this advisory are as follows: Reference Number: 1521. The email will also inform you of the dates and times given to us by NBN for the outage. [Update 15:58] Our backhaul provider's technicians are at the location of an identified fibre cable break, preparing for restoration works. 98. Uniti Group (Uniti) is a ~$4bn digital infrastructure and solution provider. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. This is due to the large number of reported users having issues with Freeview, this is under investigation. . Follow the rest of the setup. Opticomm is aware of a network disruption impacting some services and is currently investigating. 500 - undefined | Aussie Broadband. Opticomm’s Upgraded FTTP Network the potential to access an enhanced broadband product and service, including far greater initial and future high-speed plans. Update 21/01 - This is still under investigation by the backhaul carrier. Please be aware no support will be available for this portal after 31/12/2022. ISP Representative reference: whrl. Step 2 – Restart the router. [Update 12:00pm] - Our tech are on transit to further investigate onsite. 05. OptiComm wishes to advise that there is an unplanned outage affecting internet, phone and TV services and is being investigated. for 6 months, then $149. Most of the services have restored. When using Opticomm you want to have a WAN light not a DSL light. com. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. Please migrate to our new portal: Unplanned outage at Wren Muse - QLD - WRMS Advisory Title: Unplanned outage at Wren Muse - QLD -. Closed. If that's the case then why does foxtel still work when opticomm has an outage? User #327532 2610 posts. Offering a range of home and business packages with free activation, Uniti can connect you to world-class broadband at an affordable price. The estate may periodically lose services due to power works and the capacity of. Still trying to decide if they're a good or bad one. OMCI success. We apologize for the inconvenience. At OptiComm it is important that we keep everyone informed of our network status. The main difference between OptiComm and the NBN is the provider. Issue/s: If either the PWR or PON indicator light is not GREEN. Bundled with Internet.